SS
Samukelisiwe S

1 reviews | Active since Jun 2011

22 Feb 2017, 06:59

No contact from yesterday's complain

<p>I wrote a complain yesterday and got an email that someone will call me , waited the whole day and no one called and no one rep**** to the email I sent. Guess everyone is lazy at Vodacom. Will complain on a daily basis till I get my money back. Obviously they dont care about their reputation hence the bad service.</p>

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Replies (1)
Vodacom
Vodacom's reply22 Feb 2017, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team