1 reviews | Active since Jul 2017
No contact from Vodacom but still handed over
<p>My account was taken over when Autopage closed. Since then I recieved no invoices, calls, emails or any other corespondance from Vodacom and the number was also not active anymore. A year later I was contacted by Creditworx on behalf of Vodacom to pay my outstanding balance which I was not aware off. Now I'm being harassed by this company and need to pay legal fees which would not have been nessesary if Vodacom contacted me directly.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Mr Oosthuizen,
As discussed, your query has been addressed.
Thank you for taking my call.
Regards,
UW
Dear Mr Oosthuizen,
As discussed, your query has been addressed.
Thank you for taking my call.
Regards,
UW
Vodacom's response is that it is not their problem and I should resove it with the colletion agency. Funny thing is Vodacom will be very gratefull for the money paid to them..............
Vodacom's response is that it is not their problem and I should resove it with the colletion agency. Funny thing is Vodacom will be very gratefull for the money paid to them..............
