DVDM
Dawid Van Der Merwe
1 reviews | Active since Jul 2016
25 Jun 2024, 11:44
No contact from consultant after complaint
Vodacom cares so little about their customers and my valid complaint, that after their reply on Saturday 22 June 2024 saying a consultant will contact us no did up until today. They are really showing just how little they care or are willing to fix and resolve issues.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
25 Jun 2024, 13:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2024, 13:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
DVDM
Dawid Van Der Merwe's updateReviewer Update
26 Jun 2024, 12:36You keep sending me this message that a consultant will contact me and then no one contacts us. Just leave it, Vodacom obviously don't care and is doing nothing about it. This was our last ever upgrade / transaction with Vodacom you can be very sure of that.
DVDM
Dawid Van Der Merwe's update26 Jun 2024, 12:36
Reviewer Update
You keep sending me this message that a consultant will contact me and then no one contacts us. Just leave it, Vodacom obviously don't care and is doing nothing about it. This was our last ever upgrade / transaction with Vodacom you can be very sure of that.