MW
Margo W

1 reviews | Active since Sept 2012

12 Dec 2016, 08:14

No contact

<p>I have been trying to get hold of Vodacom Accounts department since 30 November 2016. I have been promised a call back twice, still nothing. May I suggest you don't offer services that you cant uphold i.e. call backs, or even Hello Peter because nothing ha actually materialized. I have also sent text messages as per instructions but NO ONE COMES BACK TO ME</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 09:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team