1 reviews | Active since Jan 2013
No contact
<p> I phoned into customers care to report an issue with my bill. The consultant agreed there was a problem and said it would be escalated to the back office. This was 3 weeks ago, still no contact from them. Just now I will be paying for my Smart s and smart M in one month because of an upgrade error on Vodacom's part. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team