NM
Nokukhanya M

1 reviews | Active since Feb 2020

27 Feb 2020, 11:11

No consultants

Vodacom has gone from hero to zero. With all the problems they are giving us I don't know where they get such confidence with their service. Suddenly there's no option for speaking to a consultant. What is the point of doing business with people you cannot talk to when you have a problem?

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2020, 16:11
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team