1 reviews | Active since Jan 2018
No Consideration
I bought a contract at Game South Gate for 2 Alcatel Tablets priced at R99 per month, these tablets are for my kids. I contacted on 082135 on 09.03.2021 due to a Billing Query which was resolved. I asked the consultant to make sure that only R99 is taken every month because I had a bad experience with contracts in the past. I humbly requested that the contract be capped on the R99 as I don't want to have additional out of bundle fees incurred but I was told that they can only cap it at R50 out of bundle , I can really not deal with this I really need someone to call me to try and resolve this because I know children will exhaust data quickly and go far beyond their limits.
I look forward to a response from the Vodacom complaints Department with a suitable solution on this matter.
Regards Anthony Stevens *** ID ***
