RR
Ruben R
1 reviews | Active since Aug 2016
08 Jul 2024, 14:01
No consent upgrade
Vodacom added and upgraded a number on my account without my permission not it's impossible to reach vodacom to have it fixed, they will ***** your money in any way they can
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Jul 2024, 14:03 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jul 2024, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Jul 2024, 11:03Dear Ruben.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Jul 2024, 11:03
Official
Dear Ruben.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records indicate that your query has been attended to and feedback on this matter has been provided.
Regards
Vodacom Consumer Website Team
Best regards,
RR
Ruben R's updateReviewer Update
15 Jul 2024, 13:15Vodacom just closed the case and nothing happend, how is vodacom above the law, how can they do what they want?
Vodacom is ******** and would not recommend it to anyone!
Vodacom is ******** and would not recommend it to anyone!
RR
Ruben R's update15 Jul 2024, 13:15
Reviewer Update
Vodacom just closed the case and nothing happend, how is vodacom above the law, how can they do what they want?
Vodacom is ******** and would not recommend it to anyone!
Vodacom is ******** and would not recommend it to anyone!