MP
Mahlogonolo P
1 reviews | Active since Oct 2021
15 Oct 2021, 09:07
No consent to the contract
So i went into the store to get a quote for a vodacom data contract. They told me it would take 45min -1 hour to get approval. So I decided to go as I had a lot to do o that day. Ive only got a call that the quote is approved, I havent signed any contract, but Vodacom has deducted my money. Why are you ******* vele?
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Vodacom's replyOfficial
15 Oct 2021, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2021, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team