No Connectivity for 4 days

I woke up on Saturday and my phone said no SIM card. Phoned Elroy at \customer care"who was rude and fobbed me off. He said visit the closest voda outlet to do a sim swap. The Glen voda said they could not do it as I had been deactivated. Their technician was 15 mins late and he was very disinterested in my problem let alone the Manager of the branch who heard me shouting but didn't even offer help never mind greet me. After 2 hours of battling to get through to Vodacom I stormed out and went to the voda shop in Bedfordview . After another 2 hours I realized that they couldn't help either as both branches had not received training on a new system that had been rolled out. Long story short I had no connectivity for 4 days due to their incompetence. I even asked for a quote for cancellation but 2 days later and I'm still waiting. This is how they treat customers that have been with them for 25 years. As soon as my contract is up in March next year I will not have anything further to do with them."""