No Connectivity!!

VODACOM. Do you provide your services to the whole of South Africa? Or are there certain suburbs that unfortunately have just been left off your map? My mom has just recently moved to Pretoria, Mountain View. It's not in the sticks. It's just a regular suburb. So one would think your network would work perfectly fine there as all other network providers don't seem to have any issues. 195 calls I had to make to my mother before actually getting through. ONE HUNDRED AND NINETY FIVE calls!!!! And it has been like this from day one of her moving there. I never know if I am going to get through and when I do, I have to cut our call short to a few seconds because connectivity keeps dropping. I constantly have to try phone her back if connectivity cuts completely which usually results in me having to make multiple calls again before I get through, if I even get through!!! The other day it was an emergency and she had to find someone to take her to the doctor because I couldn't get through to her.

I'm so done with this, what the hell am I even paying your company for if I'm not getting the one service that you offer??? I've been a loyal customer of yours for decades but I don't really see the point anymore. You don't care about your customers. No point in even getting upset about it. The next step is to just give up and move on to a service provider that will actually provide the service I'm paying for. Goodbye VODACOM. It's been dreadful. Thanks for nothing