No connectivity

I have had my internet down from Vodacom/ Vumatel since the 15/06/2021 I reported it at 13h 11m 44 sec. I have had calls to their Customer Service. I phone and hold this takes up to 30 min at a time. I am working from home and interfere with my work. You get told about Vumatel that is dealing with Fiber Optic and these guys dont have a Landline think X2 before using them.