CF
Cameron F
1 reviews | Active since Oct 2009
29 Jun 2020, 15:36
No connection to use vodacom app, says it’s own network not available
Please download and use our app they say!
Then you try to buy a bundle, it’s says there is no connection, ie Vodacom says it’s own network is not available. I then use my WiFi to use there app. So I buy data via FNB app.
What a joke!
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Replies (1)
Vodacom's replyOfficial
29 Jun 2020, 16:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jun 2020, 16:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team