NO connection due to early migration

Woke up today with no data connection on my Home Internet. Did an upgrade during this month from 800gb HI to 1TB FWA package. Vodacom decided to change the package a day before the new month for some reason. No connection available to. Tried network sync, sim in a phone, no data movement, can't even check balances. Tried phoning 135, gave up after 25min of holding on for someone to answer. I am no cut off, can't complete my month end reports. Terrible, absolutely pathetic ISP but charges us an arm and a leg for network and can't provide it. Please sort this and I expect a gesture of goodwill as I have to go spend money to get data in order to work. *** number in question