No connection and useless customer service

I am totally disappointing and defeated by the experience I had with Vodacom. I purchased data 1GB for the day with the plans of completing an assignment. I was able to get online for a few minutes and there after there was nothing. I could not get any connection. I had over 900MB and a positive airtime balance couldn't understand why I Was not able to get online. I finally gave up trying to figure things out and contacted Vodacom got transferred to TOBI the chatbot who was beyond slow in responding waited minutes for responses. Called a few more times hoping to get a live person and no such luck. my data is due to run out at midnight and all I got out of it is a few minutes online here and there and no connection most of the time. A complete waste of my money and a complete waste of time contacting customer service. I feel ****** , annoyed and defeated. I expected more