No connection

Where to start my wifi has been giving problems since the 04-12-2024 I've been phoning vodacom for 9 days now first they say they will see if theyvan fix it on their side and let me know between 48 and 72 hours..... I've been phoning 2 times a day for the last 7 days and they keep promising me to send someone out to fix it. I got 2 people's whats app numbers already and no one came to my house to fix it. I phone today to speak to the supervisor and guess what he did he told me to hold on he is checking something just to drop the phone in my ear. It's weekend and another 3 days without wifi due to public holiday Monday. But what do they care I paid my wifi so they got their money and I don't have wifi for 9 days. It's been more than 2 hours and that supervisor still didn't phone me back. I had it they want me to renew my contract in January and the surprise they going to get is I will not renew it. I want compensation for these days I've been off. I want the manager to phone me personally and let me know who and when will this peoplewill come and fix my wifi.