EN
Eugene N
1 reviews | Active since Nov 2014
16 Jan 2017, 22:09
No connection
<p>Ordered a new router and new SIM card and received it on the 13th of Jan 2017. Phoned them to have the sim activated and they said 48-72 hours, which is ridiculous in my opinion. </p> <p> </p> <p>It's now past the weekend the 16th of Jan and still no connection. Phoned them again today and they said I have to wait ANOTHER 24 hours. Why????</p> <p> </p> <p>Friendly people but zero results. </p>
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Replies (2)
Vodacom's replyOfficial
17 Jan 2017, 07:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jan 2017, 07:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
EN
Eugene N's updateReviewer Update
18 Jan 2017, 09:43Still no connection and no one phoning me.
EN
Eugene N's update18 Jan 2017, 09:43
Reviewer Update
Still no connection and no one phoning me.