1 reviews | Active since Oct 2017
no confirmation call
I recently did an upgrade online on my contract. On 13.10.17. I received an sms to confirm my upgrade order nr. I phoned Vodacom's online dept on ********** 4 on 17.10.17 and this morning. My upgrade is still "awaiting confirmation".... the consultant told me this morning its not supose too take this long and i will recieve a call during the day. Well i am still waiting. My problem is that no person is able to tell me what the holdup is..
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,