1 reviews | Active since May 2020
NO COMUNICATION !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i did an online order and received it on Friday i have been following up since Friday for feedback as to why it has taken longer then 24 hours for the sim card to be activated. i have had to follow up with Vodacom everyday that they have blocked me from being able to find out how far is my query. today is 5days that i have been waiting and yet Vodacom still no connection. i as the paying client must just understand and accept that at the end of the month i am stil liable to pay for a device i couldn't use. i got told today that MAYBE IT WILL WORK ON THNURSDAY if i don't have a solution then ill leave the wifi on the highway i am so tired that Vodacom thinks the clients need them but we pay the salary. WHY should i ask the paying client have to follow after someone that needs to render a service to me that i pay for ?? and when i got told im blocked because i call in everyday as no one bothers to give me feedback i was beyond MAD. i am suggesting on Facebook no one should take there service as there is NONE.
i asked to be called between 12 and 1 as I have a JOIB. secondly the wifi started working yesterday morning and when I got home it wasn't called again after vodacom and was informed that my order was CANCELED, so now I am over it with you guys and i am returning it and taking my business somewhere else as well i will be doing that with my other 2 Contracts . VODACOM cant deliver a service ill find someone who will. i am not being taken serious as a client and i will make it known on social media as well.
i asked to be called between 12 and 1 as I have a JOIB. secondly the wifi started working yesterday morning and when I got home it wasn't called again after vodacom and was informed that my order was CANCELED, so now I am over it with you guys and i am returning it and taking my business somewhere else as well i will be doing that with my other 2 Contracts . VODACOM cant deliver a service ill find someone who will. i am not being taken serious as a client and i will make it known on social media as well.
YOU PEOPLE THINK I AM JOKING YOU WILL SEE THIS AFTERNOON I AM NOT. AND THE LADY ON THE CALL TODAY FROM SALES MUST CARRY ON LAUGHING ON THE CALL SHE WILL BE VERY UPSET IF SHE HAS NOT JOB
YOU PEOPLE THINK I AM JOKING YOU WILL SEE THIS AFTERNOON I AM NOT. AND THE LADY ON THE CALL TODAY FROM SALES MUST CARRY ON LAUGHING ON THE CALL SHE WILL BE VERY UPSET IF SHE HAS NOT JOB
