ZG
Zac G
1 reviews | Active since Jun 2015
02 Dec 2023, 10:51
No coms from Vodacom.
I wrote a review about my bad service from vodacom. A Vodacom guy called me; apologised, and said he would sort out the problem. I asked him why I should believe him because that's what the last guy said. He said, 'Once it's with hellopeter we HAVE to sort it out.' I haven't heard from them since. That was a week ago.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Dec 2023, 09:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 09:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
ZG
Zac G's updateReviewer Update
04 Dec 2023, 13:55I keep getting the reply above. Here's today's (the third one).
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
They are IMPOSSIBLE to contact.
They religiously take my money every month - FOR A SERVICE THAT I DON'T HAVE.
They have TWICE promised to refund me and it never happens.
Isn't that *****ing?
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
They are IMPOSSIBLE to contact.
They religiously take my money every month - FOR A SERVICE THAT I DON'T HAVE.
They have TWICE promised to refund me and it never happens.
Isn't that *****ing?
ZG
Zac G's update04 Dec 2023, 13:55
Reviewer Update
I keep getting the reply above. Here's today's (the third one).
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
They are IMPOSSIBLE to contact.
They religiously take my money every month - FOR A SERVICE THAT I DON'T HAVE.
They have TWICE promised to refund me and it never happens.
Isn't that *****ing?
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
They are IMPOSSIBLE to contact.
They religiously take my money every month - FOR A SERVICE THAT I DON'T HAVE.
They have TWICE promised to refund me and it never happens.
Isn't that *****ing?
ZG
Zac G's updateReviewer Update
04 Dec 2023, 13:58*****ing is censored. A euphemism? Purloining?
ZG
Zac G's update04 Dec 2023, 13:58
Reviewer Update
*****ing is censored. A euphemism? Purloining?