No Compassion
<p>a Year ago on 17 July 2015 my mom had a major stroke and since then she is disabled and unable to speak. Except for the disability or not being able to engage in conversasion whatsoever, she is mentally not able to use her phone. So. With bills of R1052 a month, we have to fit the bill each month because Vodacom will not close the account. I am astounded that in circumstances such as these, Vodacom will force us to carry on paying each month, when we have to still cope with the life changes that come with what has happened.</p> <p>No Compassion or sympathy from a big corporation such as this?!? <br /><br /><br /></p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
