No Communication, Retarded Service

<p>My Situation is the following: I Open a new contract via Vodacom’s website. I completed the required info as needed by Vodacom. After I completed the info I got to the page where it said “Confirmation Email was sent to: myemailaddress”. The Problem with this is that I did not receive any confirmation Emails or SMS’s what so ever. The next day I phoned them to hear what is the hold up? Why I did not get any reference numbers or confirmation Emails. Vodacom’s call center only gave me another number to contact. When I called this number I was asked If I am an exciting Vodacom Customer with which my answer was “yes” they then quickly informed me that I do not qualify for any Vodacom contracts which is strange as This is my 3rd Year as a Vodacom Contract Customer. If I am as they say not eligible to open a new contract at least let the customer know via Email or SMS so I can continue with my life. Search for a different service Provider.</p>