No Communication, listed me on Credit Bureau

I had a contract with vodocom, cancelled it when it came to an end.<br> <br> I received my credit report from Experian and Vodocom listed me for not paying R59 since 2013.<br> <br> Well this came to me as a surprise, as my debit orders at the time of the contract were going off successfully.<br> <br> When I phoned vodacom to cancel the contract as it had finished the 2 year period, the agent did not tell me about an outsanding amount due. If it was due why was it not debited off my account as my banking details have not changed.<br> <br> 2 years later and no one has contacted me via, telephone, email or post but lists me on the credit bureau.<br> <br> This is the feedback i get from Vodcom and now i will be reporting this matter to the Ombudsman:<br> <br> From: [Email Removed] [Email Removed] <br> Sent: Wednesday, November 04, 2015 07:43<br> To: <br> Subject: RE: Vodacom Customer Care Reply - Authentication Response ***~WK1U<br> <br> Dear<br> <br> Thank you for the email.<br> <br> The below appears on your credit report because you have a current balance of R59.<br> <br> This caused you to have a bad credit history with Vodacom, hence you were declined.<br> <br> Regards,<br> <br> <br> Customer Care<br> eService Te