No Communication - I lost out again!

<p>This is not the first time I am writing a review about the same issue. </p> <p> </p> <p>So after a rant and rave on this site and still not getting anywhere, I decided to replace my order for a router. And to my surprize a week later (or maybe more) I get a phone call to say I have been approved and the router and everything will be delivered the Friday.</p> <p> </p> <p>The next day (25 January 2017) I receive a phone call to say that they are out of stock and will deliver once they have received more. Today I phoned to follow up just to be told first I cancelled the order. And then when the supervisor spoke to me, he told me that it sometimes happen that an order gets cancelled when there is no stock.</p> <p> </p> <p>No one phoned me to inform me about this! Nothing. I requested to speak to a Sales Manager as I tried to order the same deal, but it no longer seems to be available. </p> <p> </p> <p>So I lost out on a great deal just because Vodacom - a telecommunication company - cannot communicate with their customers.</p> <p> </p> <p>O and to put the cherry on the cake: a week after I was told there isn't any stock, my mom received a phone call and offer for the same router and even better contract and received it last week!</p> <p> </p> <p>So can anyone please phone and explain this to me. I am really confused.</p>