1 reviews | Active since Dec 2016

19 Dec 2016, 16:55

No communication from Vodacom poor service

<p>Took a tablet in for repairs still under warranty Vodacom has not kept me up to date with whats happening . My phone was not repaired and I still have yet to be contacted by any management about my problem I have phone and ask for help but my issue fell on deaf ears is this how Vodacom treats customers that we as customers mean so little to the company is out money only good enough when neeeded</p>

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Replies (2)
Vodacom
Vodacom's reply20 Dec 2016, 06:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update09 Jan 2017, 15:47
Reviewer Update

so I'm still waiting for feed back as I still don't have my phone back