RP
Recce P
1 reviews | Active since Jul 2015
06 Jan 2026, 11:36
No communication from Vodacom for intermittent fibre connection Fibre!
My Vodacom fibre connection has been intermittent since 02-01-2026.The line speed currently is 0.22 Mbps download and 0.02 Mbps upload. Ping 1316.82 ms.
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Vodacom's replyOfficial
06 Jan 2026, 12:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jan 2026, 12:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team