1 reviews | Active since May 2017
No Communication from Vodacom!
<p>I've requested the email contact details of the ***** department at Vodacom 4 times in the past 48hours. I've spoken to 2 consultants in the Customer care department, telling me that they will sms the email address of the ***** department to my cellphone number. I've emailed customer care - and still no repsonse was delivered. I bundle was open on my name and ID number and I was told that I need to delivered a sworn affidavit to Vodacom's ***** department declaring that I do not have the this number in my name. But no emails address is send to me where I can submit these details. I'm fed up with the bad service of Vodacom!</p> <p> </p> <p>No form of communication is succesful with Vodacom...and this is a company dealing with communication!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
