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Bel D

1 reviews | Active since Oct 2011

11 May 2026, 16:13

No communication

Why does Vodocom Port Elizabeth not inform Head Office when there is a problem with the network or tower. This is the second time that no one knows what's going on because no one logs an issue

0
Replies (7)
BD
Bel D's update12 May 2026, 04:04
Reviewer Update
24 hrs and still no answers asto why there is no network and when it will be restored?
Vodacom
Vodacom's reply12 May 2026, 07:24
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team
BD
Bel D's update12 May 2026, 08:11
Reviewer Update
I want to know when the problem qith the network relating to internet connection via mobile will be fixed l. We are now 24 hrs without internet and it is affecting my work
BD
Bel D's update12 May 2026, 10:05
Reviewer Update
Still no contact from Vodacom and problem continues, no customer service and no reference numbers provided for the 4 email complaints. Im still waiting for someone from Vodacom to tell me what's going on???
BD
Bel D's update12 May 2026, 12:11
Reviewer Update
A 4 day turn around time is not acceptable
BD
Bel D's update12 May 2026, 12:12
Reviewer Update
WalkerDrive vodacom -No customer service!
BD
Bel D's update12 May 2026, 12:45
Reviewer Update
Problem has been resolved by Walker Drive Vodacom. Thank you