No communication after Black Fiday

Good day,

I want someone to get in touch with me ASAP! I app**** for one of the Black Fiday deals on the Vodacom app on Friday, 24 Nov 2017 already. I received and e-mail saying that someone will phone me shortly for questions to finalise it. It is 4 Dec and NO ONE contacted me. I have made several calls and they refer me to Vodacom online number. I have phoned several times, holding 6min plus every single time I try. NO ONE ANWSERS!!!! This is so fruatrating and absolutely POOR service. I want my contract now and you might as well add another one in that just because I wait this long.

This was my post on FB. I have been in contact with someone from onlibe complaints and they said they sent the info to office to check for stock or something. Still no feedback. I want the 2 contracts for Christmas and I leave work on 20 Dec and that was my delivery address. This is ridiculous. Why do you participate in BlacK Friday and Cyber Monday if you cannot deliver. I just want my 2 contracts!