CH
Calvin H
1 reviews | Active since Jun 2015
19 Jun 2024, 19:51
No communication
I had a vodacom contract, and on emailing vodacom and calling them to cancel the contract. I finally managed to have it canceled. Once this was done they switched me over to a data only package with a debit order on my bank. I then requested for this to be canceled after 3 months. Till to date I am still receiving an invoice from vodacom stating that I owe them R64. Even though my account was on a debit order. After numerous emails to vodacom and with no replys back my credit score is now in the red with missed payments.
I need my credit score back to a positive position.
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Replies (1)Vodacom's replyOfficial
20 Jun 2024, 08:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jun 2024, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
