NM
Ntshavheni M

1 reviews | Active since Mar 2017

03 Mar 2017, 13:20

No Communication

<p>I rwote a report regarding the the unsatifactory respond that i received from a consultant at vodashop vredenburg inregard to my phone that was run over by a tractor vodacom promised to respond to the matter but they have not yet done that and it is putting a strain on me as i cannot communicate with the outside world, at least they must say what is delaying the communication.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Mar 2017, 13:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,