No Communication

<p>My account was handed over to a third party and odacom failed to let me know that it had been handed over. The third party also failed to let me know they had taken over the account. I had spoken to someone at Vodacom who advised that because I was paying off the account it would not be handed over. On that information I made a payment to settle the account on 31 December 2016 only to call this morning to confirm the payment was received and request a settlement letter to be told that they cannot give me any information as the account was handed over on 14 December 2016. So glad I left Vodacom. WORST SERVICE PROVIDER EVER!!</p>