No collection

To whom it may concern

I received a vodacom Wi-Fi rooter via delivery, by Vodacom after sales department in the beginning of Nov. I have phoned 3 times already that they have to collect the wifi rooter because it doesn't pick up signal. They said they will send someone for collection and has still not done so. I have been paying for something I can't use. I phoned them today again on ********** told them that I will cancell the debit order with them and that they have to come and collect it. I refuse to pay any longer for the Wi-Fi rooter.

Regards Carike