1 reviews | Active since Oct 2013
NO CLUE WHATSOEVER ON VODACOM PRODUCTS
Visited the Vodacom in wonder park at 13h00 waited about 10 minutes which is fair, was assisted by a gentlemen I gave him my cell number and explained I need to pay my new contract line activation fee, I was told by the Vodacom employee I need to pay 100, he ascertained me its correct after I doubted the amount, but was told I can always come back if its wrong...Does HE THINK I HAVE NOTHING TO ELSE TO DO ACCEPT DRIVING UP AND DOWN FOR THEIR MISTAKES? The payment is due by the 4th if this is a mistake and my account gets suspended, trust me VODACOM WILL KNOW ME! To think I wanted to cancel my MTN contract because Vodacom seems to be better. Vodacom's service sucks, no greeting clients no thank you for you payment, no goodbye? MTN I am glad my contract was not cancelled because I am so moving back
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
