1 reviews | Active since Mar 2009
No clue what they doing
I've posted last time I'm having issues with my vodacom account and everytime I try and call to get the problem fixed I get shoved from one department to another, told once again there is no DEDICATED ACCOUNTS DEPARTMENT to assist with my queries and in the next 14 mins a manager has promised to call me back as they are all in meetings.
I settled the handset fees on all on my contracts so I'm left only with the monthly subscription fee and some bright spark picked to cancel only some of my contracts, and than telling me I owe them R15000. ***!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
We have requested feedback to you regarding your query.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Your query has been addressed and assigned to the relevant supporting team.
We have requested feedback to you regarding your query.
Warm regards,
SS