MM
Mohamed M

1 reviews | Active since Apr 2015

20 Nov 2015, 08:26

No closure to investigation

I have made numerous complaint about the service delivery from Vodacoms investigation department.<br> It has been over 7 months for this *********** department to complete their task. Passing the buck over to someone else and LOOSING documentation. An upgrade was done **********ly on my account, now I can not do an upgrade. <br> <br> THIS DEPARTMENT IS ***********.

0
Replies (1)
Vodacom
Vodacom's reply20 Nov 2015, 15:53
Official
Hello miazuber,


Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team