L
Liana
1 reviews | Active since Apr 2025
05 Jun 2025, 13:00
NO client service at Vodacom wonderboom junction
Vodacom Wonderboom Junction is tbe worst branch in Gauteng. The consultant does not know what he is doing or suppose to be doing and cut off my sim. Now have to wait 4days. Manager of the branch is not available as soon as tbey hear my name. I have been a paying client for 25 years and this is how you treat me
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
05 Jun 2025, 14:07 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2025, 14:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
L
Liana's updateReviewer Update
07 Jun 2025, 12:17VODACOM IS THE WORST AT CLIENT SERVICE
Today is day 6 without any Vodacom service or any solution on my eSim issue. I keep getting the answer a service request was open on WEDNESDAY but no one is even working on the request.
Today is day 6 without any Vodacom service or any solution on my eSim issue. I keep getting the answer a service request was open on WEDNESDAY but no one is even working on the request.
L
Liana's update07 Jun 2025, 12:17
Reviewer Update
VODACOM IS THE WORST AT CLIENT SERVICE
Today is day 6 without any Vodacom service or any solution on my eSim issue. I keep getting the answer a service request was open on WEDNESDAY but no one is even working on the request.
Today is day 6 without any Vodacom service or any solution on my eSim issue. I keep getting the answer a service request was open on WEDNESDAY but no one is even working on the request.