1 reviews | Active since Feb 2014
Good Day
I require a copy of my statement mailed to me for Account number: I ********** , with all 3 linked number As the website no longer shows the other two only the main number.
I cannot access a statement from the website on the main number nor access any billing information on the other two numbers linked to the account.
I have repeated requested both online and through this service for the monthly invoices to be mailed to be on this email address and still nothing,
I upgraded My main number on the 17th of November and was supposed to receive a complementary 10GB and a R10000 top dog voucher - never received.
On the very same day I upgraded me, I upgraded my other number linked to my account as well order reference Order Number: VODACOMONLIN- ********** ********** 02 I never received the device nor got any correspondence after that : ***~SCR4
PLEASE ADVISE
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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