MM
Maggie M

1 reviews | Active since Mar 2024

07 Mar 2024, 11:00

No Cellphone Signal - Vodacom

If I could, I would rate Vodacom minus 5. I live in Sasolburg (in the area between Shoprite and the DP de Villiers Stadium), we have zero to none signal. I've been asking from December 2023 that Vodacom erect a new signal tower in our area, as our friends in this area also does not have any signal. The only reply we get is "a third party is working on it". Why can't Vodacom contact the "third party" and ask them to get the job done. Does it really take more than three months to erect a cellphone tower? Vodacom are loosing a lot of business in this area. When will they react to this wake up call and do someting about this loss of signal??? They can even put the tower in my backyard.

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Replies (1)
Vodacom
Vodacom's reply07 Mar 2024, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team