1 reviews | Active since Oct 2012
No cellphone signal in Cornwall Hill, Centurion
Living in a build-up residential area one would expect that there is no signal problems with you cellphone service provider. This is proven to be incorrect as the we have no signal in the area we stay in (i.e. Cornwall Hill, Irene, Centurion). We have to drive about 1km before we get usable signal on our mobile phones.
Although there were talk about a year ago of another tower being erected to alleviate the problem, the issue still prevails.
Contacted the call centre today (26 October 2017 @ 08h30) and the agent was extremely helpful. However, this does not resolve the lack of signal problem and requires technical intervention.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Danie
Thank you for your patience.
This query has been escalated to relevant department.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Danie
Thank you for your patience.
This query has been escalated to relevant department.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian