PL
Philasande L

1 reviews | Active since Aug 2020

12 Aug 2020, 12:24

No cellphone network or fibre at home! Horrible network

I havent had fibre at home or even network much on my cellphone for the past week, bought data twice it has expired without me using it because of network issues. I feel I need to be compensated for my wasted data because I havent used it due to a fault on your end. You are going to be worse than telkom at this rate.

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2020, 13:57
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team