PL
Philasande L
1 reviews | Active since Aug 2020
12 Aug 2020, 12:24
No cellphone network or fibre at home! Horrible network
I havent had fibre at home or even network much on my cellphone for the past week, bought data twice it has expired without me using it because of network issues. I feel I need to be compensated for my wasted data because I havent used it due to a fault on your end. You are going to be worse than telkom at this rate.
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Replies (1)Vodacom's replyOfficial
12 Aug 2020, 13:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Aug 2020, 13:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
