1 reviews | Active since Jan 2018
No Cellphone coverage not my problem
terrible terrible terrible, in the area where i live in brackendowns alberton we have had no cell phone coverage for a long time it is effecting my job because no one can get hold of me when i am home i have to get in my car to drive up the street for my phone to work so i phoned vodacom and they said i must get 3 numbers to phone in and complain so they can logg a service call so i do the next step is i must give them an additional 5 numbers so they can investgate so i did then i get told that they are aware of the problem and it has been in there pipeline for quiet some time to attend to the problem but cannot give me a time frame on when this will happen 4 months later did this whole procudure again and bam same story so i asked isnt there a moblie device that they can install in my house to help they said yes for R1500 they can i just dont see how they sell a service to us and now we must pay R1500 to use this service and its not like i live on a farm i stay in alberton where there is signal everywhere expext in our area where there are over 400 odd houses but good chat i think telkom will do it for free lets see VODACOM is *** sleg now and will always be even after being with them for many years time to move on.......
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
