CM
Charl M
1 reviews | Active since Apr 2021
12 Dec 2022, 10:14
No cell service after trying to get contract
So i have been with vodacom for more than 10years.have been on prepaid the last few years.so went to get data contract on my phone.they struggled and did a transfer of ownership on their side and since then i only have edge and can barely do or receive calls.sent mails and went to 2 different shops and its been over a week now struggling like this and still not being fixed or given feedback.
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Vodacom's replyOfficial
12 Dec 2022, 12:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2022, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CM
Charl M's updateReviewer Update
12 Dec 2022, 12:33Well i can tell you now it has to be via mail or whatever as i can literally not receive or make calls.
CM
Charl M's update12 Dec 2022, 12:33
Reviewer Update
Well i can tell you now it has to be via mail or whatever as i can literally not receive or make calls.