NO CELL PHONE SERVICE FOR MY BUSINESS

I have been a loyal Vodacom Subrsciber for many years. In october I app**** to change my ownership of my cell number and phone from personal to business. End of november even after getting an sms from vodacom saying it has bee approved the transfer did not happen. I went back to brooklyn branch and they said they had made a mistake they rectified it and said it would come through by end Jan 2015. Again it did not happen. I called Brooklyn and they said it was sorted I even got a confirmation from Vodacom. Then I called Vodacom business and they were firstly very rude, then then my call got cut even having my number they did to call me back. No matter how many times I called them I could not get through. Then I called 111 and they said they cannot help me as its a business account. I called Vodacom Business and they don't recognise my number. Now its 3 days and my number is not even working. I am at a loss as I do not know how to fix this. I run my business off this number. I cannot do my banking, people cannot get a hold of me and this is just UNACCEPTABLE. I am very disappointed with their service. Especially since I always had respect for their service I am DISGUSTED