HP
Hettie P

1 reviews | Active since Sept 2015

09 Sept 2015, 15:56

NO CELL PHONE RECEPTION

Since 2005 we are battling with poor reception in our area (Bela Bela). Many complaints have been send to Vodacom whom has done nothing about the problem. My business is suffering because of this and also the most important issue is the fact that we would not be able to contact the police for help should we be attacked. As can be seen in the latest correspondance to them, nobody has responded:<br> From: Padstal<br> Sent: Tuesday 01 September 2015 2:38:11 PM<br> Subject: RE: FW: Chat_General ***<br> Randall/Brent/Siphokazi,<br> It's months now...and we still await your feedback??????<br> Nothing has changed or improved, so what has been done in the meanwhile????<br> Regards,<br> Hettie<br> From: [Email Removed] [Email Removed] <br> Sent: 24 April 2015 04:53 PM<br> To: [Email Removed]<br> Subject: RE: FW: Chat_General *** <br> Good day Hettie <br> I have requested for proof of the plans on the service request that was logged for the poor network in your area. <br> Regards,<br> Randall Cairncross<br> E-service team<br> On 2015/04/24 04:32 PM, Hettie pretorius, wrote:<br> Randall,<br> We are hearing this excuse for the past 5 years. That is why we want concrete proof of the so called plans.

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2015, 17:23
Official
Hello het123tie,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM