No care or concern for customers

Dear Vodacom. I have lodged a complaint with your contract cancellation department on Thursday 14th may 2015. The reference number is ***, I spoke to percy. Yet no one has had the decency to contact me back. I also logged a complaint on Hello Peter on Thursday 21st May 2015, and the only response I got back, was an email stating that the cell number I have entered is in correct. I am being billed for data which I am not using. I received an sms on Friday 22nd May, stating that if I must pay my account to avoid extra charges. I WILL not pay this account until a representative arranges a meeting with me at my residence, at my convince and shows me exactly why I am being charged for data which I am not using. If I am to pay extra charges, then I will be charging vodacom a fee of R2000 per day for their stupidity. Furthur more, why am I being charged for data, when I have data in my account? Thank you. My cell number is ***. Please get someone compartment to contact me.