No-care Attitude prevalent!
AND NOW YOU WANT ME TO PAY EXTRA MONEY FOR YOUR MESS!!????
You messed up and you need to fix this. I will not pay Vodacom another cent. If your people do not know how to do their job then THEY should be penalized not the client!!
Make this contract paid up as per my telephonic discussion with your agent on the 9th of September 2021. I will not pay you another cent as you do not know how to work for that money.
A death in the family is traumatic enough for you to make this even worse.
Thank you for your no-care attitude.
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Vodacom's replyOfficial
07 Oct 2021, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2021, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
04 Nov 2021, 14:56Good day
This data contract is STILL not cancelled. I cannot check if you are still taking money from my mom's account as this is now with the executor's. Seriously Vodacom, this is not a difficult transaction. Please can you just get this right!!
This data contract is STILL not cancelled. I cannot check if you are still taking money from my mom's account as this is now with the executor's. Seriously Vodacom, this is not a difficult transaction. Please can you just get this right!!
's update04 Nov 2021, 14:56
Reviewer Update
Good day
This data contract is STILL not cancelled. I cannot check if you are still taking money from my mom's account as this is now with the executor's. Seriously Vodacom, this is not a difficult transaction. Please can you just get this right!!
This data contract is STILL not cancelled. I cannot check if you are still taking money from my mom's account as this is now with the executor's. Seriously Vodacom, this is not a difficult transaction. Please can you just get this right!!