CV
Cariena V

1 reviews | Active since Feb 2020

28 Nov 2021, 16:27

No care attitude from Vodacom

Had the worst experience in all of the years being a loyal customer of Vodacom. Tried to upgrade my contract with a advertised deal for 4days and eventually gave up because nobody able to assist... Very bad customer service...

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Replies (1)
Vodacom
Vodacom's reply28 Nov 2021, 17:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team