IL
Ignatia L
1 reviews | Active since May 2016
01 Apr 2021, 07:25
No Cancellation For the Wifi contract
I have been trying to cancel my contract with vodacom for almost 2months now for the WIFI which has already expired in Jan 2021, i was told during last month that it would be cancel and beginning of April i would be given and any data, i get up this morning only find that i have data and come end of this month they will be wanting to debit me. PLEASE CANCEL MY CONTRACT AND TAKE BACK YOUR DATA
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Apr 2021, 07:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2021, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team