1 reviews | Active since Nov 2016
No calls., no internet .. nothing
<p>I upgraded my cellphone during the middle of October and as from the 1st of November I am unable to make calls , sent text messages or use my data. I visited the branch countless times and was told that they have contacted Vodacom to resolve the problem. I have also contacted Vodacom directly on numerous occassions without any success. I am an sales rep and need my cellphone for work. Every call i cant make is money i lose !! I find this unacceptable. If the problem is not resolved in the next 24hrs, I will return my cellphone to the branch and cancel my contract with immediate effect.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
